How do I cancel my Web hosting account?

Web hosting is a service. We only bill active accounts. Clients are responsible for their own accounts. If you no longer want your Web hosting account, login to your Web hosting Control Panel and cancel it.

1. Login to your Web Hosting Control Panel
2. Click Billing Administration
3. Enter the reason for the cancellation
4. Click Cancel Account

Can I send an email and expect an admin to cancel my Web hosting account?

No. Canceling your Web hosting account through your control panel assures us that it's really you who requests to cancel your account.

Email is easily spoofed. We all receive emails every day that look like they were sent by ourselves. We won't cancel your account unless YOU want it cancelled. This cancellation policy protects you.

Will I receive a refund after my Web hosting account automatically renewed even though I forgot cancel it?

No. We do not refund partial Web hosting terms as stated in our Terms of Service.

We offer Web hosting accounts to be billed monthly, biyearly (6 months) and yearly.

Reduced rates are applied to accounts that are paid 6 months or a year in advance. Choosing either of these billing options signifies that we'll provide Web hosting service to that account for the respective amount of time at the reduced rate, and bill the account accordingly.

Cancelling your Web hosting account before it automatically renews is your responsibility.

Web hosting is a service just like home electricity or telephone service.

We don't want to bill any clients for Web hosting accounts they don't want!

Cancelling a Web hosting account via the Web Hosting Control Panel is easy, protects clients from a fraudulent cancellation and automatically removes the account from our system.

We do not refund partial Web hosting fees because of client negligence

Web Developers

We welcome the reselling of our Web hosting packages but if your credit card (not your client's) is active in the Web hosting account and your client refuses to pay you after the Web hosting account renews, you will still be responsible for payment.

To make sure this doesn't happen, bill your client before the Web hosting account renews. If your client no longer wants their Web hosting account, please cancel it before it renews. All account renewal dates are available via your Web hosting control panel.